Your Dedicated Guide to Success in Virtual Learning
At Wellspring Global Academy, we believe that every student's journey should be seamless, supported, and inspiring. That's why we offer Educational Concierge services—your dedicated guide to navigating the world of private virtual learning with ease and confidence.
What is an
Educational Concierge?
Educational Concierge?
From the moment you join Wellspring, you'll be paired with an Educational Concierge—a committed expert who will be by your side every step of the way. Whether you're exploring course options, setting academic goals, or seeking extra support, your concierge is here to ensure your child thrives.
Your Educational Concierge is much more than a typical school counselor or advisor. They're your family's personal education partner who deeply understands your student's unique needs, strengths, and goals. From enrollment until graduation day, your Educational Concierge remains a constant presence, ensuring seamless communication, personalized support, and proactive guidance.
Meet Your Educational Concierge

Jenni Campbell
Serving Grades K-2I am a mom of two grown children, and a grandma of five. My daughter is a Senior at The University of Phoenix and my son is a Senior at Texas State University. I love spending my free time going on adventures with my family, traveling, and being outdoors. I also love all things Science and I love to read. I am excited to help you on your educational journey!
"Only a life lived for others is a life worthwhile." - Albert Einstein

Tabitha Mercado
Serving Grades 3-5With a background as a police dispatcher and a lifelong love of history, I've transitioned my passion for service into mentoring young people as a basketball coach and youth sports leader. I've been happily married for 23 years and am a proud mom of four. When I'm not with my family, I'm usually geeking out over a history book or on the court. I am so excited to bring that same positive energy to our students and help them build the confidence they need to succeed!
"History is not the past but a map of the past, drawn from a particular point of view, to be useful to the modern traveller." - Henry Glassie

Alexa Scoggin
Serving Grades 6-8I've been married to my husband for 5 years and we have one beautiful daughter together. I enjoy quality time with friends, family, and our fur baby Joli. I taught middle school science for 6 years before joining Wellspring. Serving others is a passion of mine. I'm excited to be your new educational concierge!
"Today was good, today was fun. Tomorrow's another one." - Dr. Seuss

Courtney Cooper
Serving Grades 9-12I'm a wife and busy mom of three who spends most of my free time with family or coaching and cheering at my children's soccer games. Before transitioning into education, I worked as a Project Manager, where I developed strong organizational and problem-solving skills. My goal is to provide support, guidance, and encouragement so every student has the opportunity to succeed.
"Today is a chapter; tomorrow is a chance to write the next one."
What Our Educational Concierge Can Do for You
Academic Advising
✅ Simplify Onboarding – We walk you through every step, making sure your transition to online learning is smooth and stress-free.
✅ Tailored Course Planning – We help design an academic path that aligns with your child's strengths, interests, and future aspirations.
✅ Ongoing Academic Guidance – We provide regular check-ins, resources, and encouragement to keep students engaged and on track.
✅ Family-Centered Approach – We listen, adapt, and provide solutions that work for your unique family dynamic.
Tutoring Support
✅ Personalized Learning Support – Your Educational Concierge coordinates additional tutoring based on your child's specific academic needs.
✅ Subject-Specific Assistance – Access to targeted help in challenging subject areas through one-on-one sessions.
✅ Skills Development – Support for building essential study skills, time management, and organizational strategies.
✅ Progress Monitoring – Regular assessment of tutoring effectiveness and adjustments as needed.
Parent Resources
✅ Navigation Support – Guidance through our virtual learning platform and educational resources.
✅ Communication Facilitation – Streamlined interaction with teachers and academic teams.
✅ Information Access – Updates on school events, policy changes, and educational opportunities.
✅ Community Connection – Opportunities to connect with other Wellspring families and participate in virtual events.
How Our Educational Concierge Program Works
When you join Wellspring Global Academy, your Educational Concierge will guide you through a comprehensive onboarding process. They'll help you navigate course selection, technology setup, and establish a learning environment that works best for your student.
Key Benefits of Having an Educational Concierge
Wellspring Global Academy is committed to transforming education through innovation and technology. We offer a deep well of knowledge, a spring of possibilities, and a welcoming place where your family becomes part of ours.
Project-Based Learning
At Wellspring Global Academy, we embrace the Project-Based Learning (PBL) model—moving beyond traditional rote learning to real-world, hands-on projects that cultivate critical thinking, creativity, and problem-solving. Instead of memorizing facts, students apply their knowledge to meaningful challenges, collaborate with peers, and build essential 21st-century skills. This dynamic approach deepens academic understanding, increases engagement, and equips learners for lifelong success.
Educational Concierge
Every family is partnered with a dedicated Educational Concierge who serves as a trusted guide throughout the educational journey—offering personalized support with enrollment, course planning, and ongoing academic guidance to help each student thrive and succeed
Career-Connected Learning
Wellspring Global Academy prepares students for life beyond graduation by guiding them through career exploration and helping them discover their unique strengths and interests. With industry connections and hands-on learning, students gain invaluable real-world experience. Our curriculum supports a wide range of future pathways—whether that’s college, technical training, or entering the workforce—ensuring students are equipped to navigate the opportunities and challenges ahead.
What Sets Our Educational Concierges Apart
Our Educational Concierges are experienced education professionals with backgrounds in teaching, counseling, and educational leadership. Each concierge undergoes extensive training in virtual education best practices, student support, and family engagement strategies.
Unlike traditional schools where students may see different counselors as they progress through grade levels, your Wellspring Educational Concierge stays with your family throughout your time with us, building deep relationships and understanding that enhance the educational experience.
With our Educational Concierge service, you're never alone on this journey. At Wellspring Global Academy, learning isn't just about curriculum—it's about community, connection, and care.


Meet Your Educational Concierge
The pairing process begins during enrollment, where we carefully match families with the Educational Concierge whose expertise and personality will best support your student's journey. Your concierge will reach out to schedule a welcome meeting where you'll discuss goals, expectations, and begin building the foundation for a successful partnership.
Frequently Asked Questions
Your Educational Concierge will schedule regular check-ins based on your student's needs - typically biweekly or monthly. Additional meetings can be scheduled anytime you need support or have questions.
Is Online Learning Right for Your Family? A Complete Decision-Making Guide
Use our comprehensive family readiness checklist to determine if online learning is right for your child. Evaluate student readiness, family support, and practical considerations for virtual education success.
Ready to Experience the Difference?
Let's personalize your path to success! Contact us today to learn more about how our white-glove Educational Concierge support can elevate your child's education.
Note: Our Educational Concierge program is included at no additional cost as part of your Wellspring Global Academy tuition.
Request Information
Contact our Admissions team online or at (855) 733-1533 to speak with a High School Education Specialist.
Attend a Virtual Open House
Attend our next virtual Open House to learn what Wellspring has to offer.
Apply Now
Ready to apply? Start the process online to become part of Wellspring Global Academy!

